Frequently Asked Questions
Frequently Asked Questions (FAQs)
1. How can I place an order?
To place an order, simply browse our website, choose your desired product, and click on “Add to Cart.” Proceed to checkout, enter your shipping details, and complete the order. You will receive a confirmation email once your order is placed.
2. What is the delivery time?
Our standard delivery time is 3 to 7 business days within Pakistan. For remote or out-of-city areas, delivery may take slightly longer.
3. What payment methods do you accept?
We currently accept the following payment methods:
- Cash on Delivery (COD)
- Bank Transfer
- (Coming Soon) Credit/Debit Cards
4. Can I cancel or change my order?
You may cancel or change your order if it has not yet been processed or dispatched. Please contact our customer support team as soon as possible to make changes.
5. What is your return or exchange policy?
We accept returns or exchanges within 7 days of delivery if:
- The item is unused and in its original condition
- There is a size issue, defect, or wrong item delivered
Please contact us to initiate a return or exchange request.
6. How can I contact you for support?
You can reach us via:
- Email: shopeasyfashion1@gmail.com
- Phone/WhatsApp: +92 332 3378671
- Or visit our Contact Us page for more details.